Willowbrook Post Acute
Nursing home · 707 SW 37th Street, Pendleton, OR 97801 · Umatilla County
CMS overall rating: ★☆☆☆☆
CMS has flagged this facility for abuse: it was cited for abuse, neglect or exploitation in recent inspections.
At a glance
Willowbrook Post Acute is located in Pendleton, Oregon. It has 59 certified beds and cared for an average of 52.6 residents per day. Ownership type: for profit - limited liability company. It is part of Pacs Group, a group of 275 facilities. Its overall CMS rating is 1 out of 5; the average for Oregon nursing homes is 3.1.
| Certified beds | 59 |
|---|---|
| Average residents per day | 52.6 |
| Participates in | Medicare and Medicaid |
| Ownership | For profit - Limited Liability company |
| Legal business name | Willowbrook SNF Healthcare LLC |
| Affiliated group | Pacs Group (275 facilities) |
| Medicare/Medicaid approved since | May 18, 1989 |
| Continuing care retirement community | No |
| Located inside a hospital | No |
| Resident / family council | Resident |
| Ownership changed in last 12 months | No |
| CMS Certification Number | 385201 |
CMS star ratings
| Overall | ★☆☆☆☆ |
|---|---|
| Health inspections | ★☆☆☆☆ |
| Staffing | ★★★★☆ |
| Quality measures | ★★★☆☆ |
| Long-stay quality | ★★★☆☆ |
| Short-stay quality | ★★☆☆☆ |
Ratings are assigned by CMS on a 1–5 scale. How CMS star ratings work.
Staffing
| Total nurse hours per resident per day | 5.03 (state avg 5.03, U.S. avg 3.86) |
|---|---|
| Registered nurse hours per resident per day | 0.58 (state avg 0.72, U.S. avg 0.69) |
| LPN hours per resident per day | 0.77 |
| Nurse aide hours per resident per day | 3.68 |
| Weekend nurse hours per resident per day | 4.59 |
| Nursing staff turnover | 52.9% (state avg 47.4%) |
| Registered nurse turnover | 54.5% |
| Administrators who left | 1 |
Inspections
| Most recent standard health inspection | August 22, 2025 |
|---|---|
| Health deficiencies cited | 17 (state avg 9.2) |
| Deficiencies from complaint inspections | 6 |
| Automatic sprinklers in all required areas | Yes |
Penalties
| Fines | 2 |
|---|---|
| Total fines | $80,796.00 |
| Payment denials | 0 |
| Total penalties | 2 |
Source: CMS Care Compare — Nursing Homes Provider Information, data as of September 1, 2026. Averages are calculated from the same CMS dataset. Confirm details directly with the facility and on Medicare.gov. This page is for general information and is not medical or legal advice. Disclaimer.